FAQs
Information You Need about our Unique and One of a Kind Items
We want to prevent any issues that may come up as you browse through our collection. That’s why we’ve provided comprehensive answers to some of our most frequently asked questions, which are listed below.
Please keep in mind we are all Human and mistakes can be made. With patience anything is possible.
Our unique and one of a kind items will take time and skill to make. Minor imperfections are to be expected.
Our 3rd party vendors also try their best and if any issues arise please inform me.
What is your return policy?
Who are you?
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Glad to meet you! We are WithItWonderWorks! Our mission to give our customers the chance to buy high-quality products, all from one place. Our goal is to make sure that everyone has access to safe, reliable, and innovative products, for a price that will leave you jumping with joy and of a quality that won’t leave you wishing for more!
Do you sell gift cards?
No, unfortunately we do not at this time.
What are the payment options?
Paypal. Etsy shop has it's own system. I am working on also getting direct through site payments etc.
Contact me if any issues or questions.
How can I track my package?
Once your package has been shipped, a tracking number will appear on your order details. You will receive an email with the tracking number. You can track your package using the shipping company’s website with your tracking number (for example UPS, USPS, etc.) – or by using universal tracking websites like 17track.net.
What happens if the estimated delivery time passed and I still did not receive my order?
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Please contact us with your order number ASAP so that we can check and boost the delivery process. You can email us at WithIt.ww@gmail.com or by using the Contact Us page
What are the shipping and delivery times?
We ship directly from multiple warehouses as soon as the order is processed.
If we are experiencing a high volume of orders, shipments may be delayed by a couple of days. Therefore, please allow additional days in transit for delivery. In rare cases, if there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Delivery times to the US usually take 2-6 business days BUT CAN take up to 3 weeks.
For Terms of Service Click Here
Can I return my product for a refund?
Sure! We have a 2 day return policy(48 hrs), which means you have 2 days (48 hrs) after receiving your item to request a return.
To start a return, you can contact us at Withit.ww@gmail.com or using our Contact Us page.
Your refund will be automatically processed as soon as the order returns to our warehouse.
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What do I do if my product arrived Damaged?I
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If you receive damaged merchandise, please take a picture and email us the picture at Withit.ww@gmail.com right away. We will only replace damaged goods within 48 hours of receiving your order.
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We are a start up so we can go case by case via clear communications from both parties.
We are all human and make mistakes so please use empathy and understanding in all matters.
If in the case we have used a (3rd) Party Vendor then we can discuss what policies they may have.